Bourke Signature

My Dooney & Bourke is starting to fray on the sides and it's not even a year old.?

When I went to the website to found out how to send it to be repaired, I found out you had to have registered the purse with the serial number AND another number it came with. None of which I have ( think I tossed them). My beautiful Signature Dooney is going to fall apart if I can't get it repaired. It's my favorite so far out of about 10 D&B's! Does anyone know how I can get around this lack of me doing paperwork?
Also, if you pay $389.00 for a purse, don't you think it should last a while? I treat this Dooney better than any other also. I know it's not that much money, but it's enough to make me whine.
It is a quality purse and it'a gorgeous, it's worth it, just where it bends it's starting to fray a bit.

have you tried taking it to a d&b store? doesn't matter if you bought it at a department store. start off with being patient and polite and work your way up to a big stink. the hefty price should not only buy quality product, but quality service.

Dooney and Bourke Authentic Signature Leather Handbag Purse Hobo Bag D & B    US $249.99

Authentic Dooney & Bourke Signature DB Double Long Handle Tote In Brown    US $150.00

Dooney & Bourke Signature Well Worn Fuschia Pink Tote Shoulder Handbag    US $29.99

Dooney & Bourke signature Sac purse, beautiful purple, EUC!!    US $44.99

Dooney and Bourke Authentic Signature Leather Handbag Tote Purse Black Bag D & B    US $249.99

Teal Blue Dooney And Bourke Signature Tote EUC    US $99.00

Signature Dooney & Bourke Light Blue Small Hobo    US $29.99

Dooney & Bourke Satchel W/key Fob Signature Print    US $40.00

DOONEY & BOURKE SIGNATURE DOUBLE HANDLE SHOULDER TASSEL TOTE HANDBAG PURSE    US $69.99

Dooney & Bourke Signature Mini Tassel Tote / Handbag / Purse - Beige    US $50.00

DOONEY & BOURKE SIGNATURE HANDBAG    US $39.99

Dooney and bourke brown 1975 signature collette handbag    US $90.00

Dooney and Bourke EUC Signature Nikki Hobo~ PRETTY & PURPLE!!!~ RET$295!! LQQK!!    US $149.95

DOONEY & BOURKE Signature Canvas & Black Leather Hobo Handbag    US $20.50

Dooney & Bourke Red Signature Shoulder Bag    US $45.00

**NWT** Authentic Dooney & Bourke Signature wristlet    US $48.00

Dooney & Bourke Collins Signature Black 1975 Shoulder Bag J1614691 EUC!    US $125.00

Small Signature Dooney & Bourke    US $35.00

DOONEY & BOURKE SIGNATURE DB DENIM/LEATHER TASSEL TOTE BAG EXPANDABLE    US $19.99

DOONEY & BOURKE RED SIGNATURE FABRIC & BROWN LEATHER HANDBAG    US $19.99

DOONEY & BOURKE IT BARREL BAG SHOULDER BAG SIGNATURE DB EUC $155    US $29.99

Dooney & Bourke Signature Handbag    US $65.00

Authentic Dooney & Bourke Black and Yellow Signature Pattern Shoulder Bag    US $70.00

Dooney & Bourke It Signature Mini Square Flap Shoulder Bag! B6025768 EUC!    US $39.00

Powered by phpBay Pro